Trusted by retail’s leading brands
“NuPlay helped us create shopping journeys that listen, adapt, respond and deliver on our brand promise.”
Osher Karnowsky, General Manager, Jomashop

“NuPlay turned our busiest support line into one of our best customer experiences.”
VP, Customer Care, Leading US Women’s Fashion Group

“We now engage every high-intent lead at the right moment, at any volume, without adding headcount.”
Jeff Mayerl, President, Kohler Energy

“Support isn’t a cost centre, it’s a brand touchpoint that shapes every customer relationship.”
Harshal Kale, Deputy Director – Customer Success, Myntra

of calls resolved without a human.
faster query resolution
more conversions via AI-led outreach.
reduction in average handle time.
reduction in average handle time.
order tracking across every brand
pipeline protected annually.
calls handled per day.
reduction in CX cost.
of WISMO calls resolved without a human
lead throughput without added headcount
faster issue resolution.
.gif)























